Effective date: May 28, 2026

Contact: founder@withmarlowe.app

Acceptance

By installing, activating, or using Marlowe, you agree to these terms. If you do not agree, do not use the application.

Beta Status

Marlowe is currently invite-only software in active development. Features may change, be removed, or behave unexpectedly. Beta status does not affect your right to cancel your subscription or request a refund as described below.

What Marlowe Does

Marlowe is a desktop application that connects to your Gmail account, reads your email to infer tasks, and helps you manage those tasks. It uses the Anthropic API to perform AI-based email classification and ElevenLabs for voice synthesis. Task data is stored locally on your device and synced to Marlowe's servers to support your account.

Subscription and Payment

Marlowe is a paid subscription service, billed monthly at the current listed price. By activating a license you authorize recurring monthly charges to your payment method until you cancel.

Free trial: New subscribers receive a free trial period as indicated at checkout. Your payment method will be charged automatically at the end of the trial unless you cancel before the trial period ends.

Cancellation: You may cancel your subscription at any time through the Marlowe app (wordmark menu → Manage Subscription) or by contacting founder@withmarlowe.app. Cancellation takes effect at the end of the current billing period. You retain access to Marlowe until that date.

Refunds: If you experience a technical issue that prevents Marlowe from functioning and we are unable to resolve it within a reasonable time, contact founder@withmarlowe.app to request a refund. Refunds are evaluated on a case-by-case basis. We do not offer refunds solely because a feature did not meet your expectations or because you chose not to use the app during a billing period.

Price changes: We may change the subscription price with at least 30 days notice. Continued use after the effective date of a price change constitutes acceptance of the new price.

License and Activation

Marlowe is licensed, not sold. Your subscription grants you a personal, non-transferable license to use Marlowe on a limited number of devices as indicated at activation. You may not:

• Share your license key with others
• Use a single license across more devices than permitted
• Resell, sublicense, or redistribute Marlowe or your license key

Marlowe may deactivate a license that is found to be in violation of these terms.

Your Responsibilities

You are responsible for:

• Maintaining control of your Google account and the device on which Marlowe is installed
• Keeping your license key confidential
• Ensuring your payment information is current to maintain uninterrupted access
• Not reverse engineering, decompiling, or attempting to extract source code from Marlowe
• Not using Marlowe in any way that violates applicable law

Server Sync and Data

Marlowe syncs your task data to a secure server to support your account and enable future multi-device access. By using Marlowe you consent to this sync. The data stored on Marlowe's servers is described in detail in the Privacy Policy at withmarlowe.app/privacy. You retain ownership of your task data at all times.

Upon cancellation or account termination, your server-side data will be retained for 30 days and then deleted. You may request earlier deletion by contacting founder@withmarlowe.app.

Third-Party Services

Marlowe integrates with the following third-party services. Your use of those services is governed by their respective terms. Marlowe is not affiliated with or endorsed by any of them.

• Google — Gmail access via OAuth. Terms at google.com/terms.
• Anthropic — AI processing of email content. Terms at anthropic.com.
• ElevenLabs — Voice synthesis for spoken reminders. Terms at elevenlabs.io.
• Freemius — License management and billing. Terms at freemius.com.
• Railway — Server hosting and database infrastructure. Terms at railway.app.

No Warranty

Marlowe is provided without warranty of any kind. Tasks inferred from your email may be incomplete or incorrect. Marlowe is a tool to assist you — it is not a substitute for your own judgment about your schedule and commitments. We do not warrant that Marlowe will be uninterrupted, error-free, or that any particular feature will remain available during the beta period.

Limitation of Liability

To the maximum extent permitted by law, Marlowe and its developers shall not be liable for any damages arising from your use of the application, including missed tasks, lost data, errors in AI-generated content, or interruptions in service. In no event shall our total liability to you exceed the amount you paid for Marlowe in the three months preceding the claim.

Account Termination

We reserve the right to suspend or terminate your account if you violate these terms, abuse the service, or engage in fraudulent activity including unauthorized sharing of license keys or chargebacks without prior contact. If we terminate your account for reasons other than a terms violation, we will refund any unused portion of your current billing period.

You may terminate your account at any time by cancelling your subscription and contacting founder@withmarlowe.app to request data deletion.

Changes to These Terms

These terms may be updated as the product develops. If changes are material, we will notify active subscribers by email with at least 14 days notice before the changes take effect. Continued use of Marlowe after the effective date of revised terms constitutes acceptance of those terms.

Governing Law

These terms are governed by the laws of the State of New Jersey, without regard to conflict of law principles.

Contact

For questions about these terms, contact: founder@withmarlowe.app